The Untangler: My Method for Bringing Order to Chaos

A Fixer’s Playbook for Turning Dysfunction into Flow, and Earning Trust While You Do It (The Art of the Fix Series)

I. Embracing the Mess

Let me tell you a secret most professionals won't admit:
They hate mess. Not just the literal kind, though yes, sticky notes crawling across every inch of a glass wall can trigger a certain kind of existential dread, but the systemic, the political, the invisible messes. The ones that don’t just need cleaning; they need untangling.

I …